Zepto Business Model: [ $Billion Disruptive Grocery App]

Zepto is an on-demand grocery delivery platform that connects customers with local retailers and offers them a convenient and hassle-free shopping experience.

In this article, we will discuss the various aspects of Zepto’s business model, including its value proposition, revenue streams, marketing strategy, and more.

Value Proposition

Zepto’s value proposition is based on providing a convenient, reliable, and cost-effective grocery delivery service to its customers.

The platform connects customers with local retailers, allowing them to shop for groceries online and have them delivered to their doorstep within a few hours.

Zepto offers a wide range of products at competitive prices and allows customers to track their orders in real-time, providing them with a seamless and hassle-free shopping experience.

How Does Zepto Earn Money?

Zepto generates revenue by charging a commission fee from its retail partners for each transaction made through its platform. The company also charges a delivery fee from customers for each order, which varies based on the distance and size of the order.

Marketing Strategy

Zepto’s marketing strategy is focused on building brand awareness and acquiring new customers through digital channels. The company invests heavily in digital marketing, including social media advertising, search engine optimization, and email marketing. Zepto also offers promotional discounts and referral programs to incentivize customers to use its platform and recommend it to others.

Key Partnerships

Zepto’s key partnerships are with local retailers and logistics companies. The company partners with local retailers to offer a wide range of products to its customers and ensure timely deliveries. Zepto also partners with logistics companies to manage its delivery operations and ensure a seamless and efficient delivery process.

Key Activities

Zepto’s key activities include building and maintaining its platform, acquiring and retaining customers, managing its retail and logistics partnerships, and optimizing its delivery operations to ensure timely and cost-effective deliveries.

Key Resources

Zepto’s key resources include its technology platform, customer and retail partnerships, logistics infrastructure, and human resources. The company heavily invests in its technology platform to ensure a seamless and user-friendly experience for its customers and retail partners.


Zepto’s on-demand grocery delivery platform has disrupted the traditional grocery industry by providing a convenient and cost-effective shopping experience to its customers. The company’s business model is based on a commission-based revenue model, a digital marketing strategy, and strong partnerships with local retailers and logistics companies. With the rising demand for online grocery shopping, Zepto is well-positioned to capitalize on this trend and continue its growth trajectory in the coming years.

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